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KELLY
€ 290.00

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Abbigliamento cane e padrone

About Us

Paola Paramatti PET DESIGNER STUDIO
Tel: +39 3755852968
E-mail: info@maffei12.com

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Cookie Policy
Privacy Policy
Customer Care

All rights reserved ©2019 Paola Paramatti | Codice Fiscale: PRMPLA65B58F205U

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Shipping and Returns

Free shipping in Italy for Orders until 30 November 2019

Delivery methods

The material products and / or digital goods supplied on a material support shall be delivered to the address indicated by the User, in the manner and at the time chosen or indicated in the Application and reported in the order confirmation. Unless otherwise specified, the delivery terms specified in the order confirmation shall provide the period of time usually required to deliver the Product from the moment the courier takes charge.

In the event that it is not possible to provide the Products requested, a prompt notice shall be given to the User via e-mail, indicating the expected time of delivery or the reasons that make the delivery not possible.

If the User does not intend to accept the new term or the delivery has become impossible, he can request a refund of the amount paid, which shall be paid promptly with the payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became aware of the refund request.

Upon receipt of the Product, the User is required to verify its compliance with the order as well as the integrity of the packaging. In case of evident damage to the packaging and / or to the Product, the User can refuse the delivery of the Product and may return it without any charge. Once the delivery document has been signed, the User cannot make any objection to the external characteristics of the Products delivered.

The Owner is not liable for damages losses and costs incurred as a result of the failure to execute the contract due to force majeure.

Right to withdrawal

The Consumer User who, for any reason, is not satisfied with the Product has the right to withdraw from the contract without penalty and without specifying the reason, within the term of 14 days from the date of delivery of the Product, by sending a written communication to the e-mail address info@maffei12.com, using the optional withdrawal form provided in the following article or any other written declaration.

The Product could be fitted with a tag attached to the item bearing the following wording (or similar wording): “We invite you to try this item without removing the tag and its seal. In the event of a return, items without the tag will not be accepted.” The removal of this tag and / or the compromise of the seal invalidates the possibility for the User to use the right of withdrawal provided here.

In the case of separate delivery of more than one Product, ordered by the Consumer User with a single order, the term of 14 days for exercising the right to withdrawal starts from the day of delivery of the last product.

In case of withdrawal, the Consumer User must return the Product to the Owner, without undue delay and in any case no later than 14 days from the date on which he notified his decision to withdraw from the contract. The Consumer User shall only bear the direct cost of returning the Product, unless the Owner has declared to bear it.

In case of withdrawal exercised correctly, the Holder shall refund the payments received by the User. The refund shall be paid promptly with payment method used for the purchase, within a maximum of 14 days from the date on which the Owner became aware of refund request.

The Owner shall not reimburse the delivery costs if the Consumer User has expressly chosen a type of delivery different from the least expensive type of delivery offered by the Owner.

The Owner may withhold the reimbursement until the Product is returned or until the Consumer User has demonstrated that he has returned it, unless he has offered to pick up the Product himself.

The Owner may not accept the return if the Product is malfunctioning or worn-out due to improper use, negligence, physical, aesthetic or superficial damage or alteration, tampering or improper maintenance or wear and tear or absence of integral elements of the product (accessories, parts, etc.), devoid of the tag and/or seal or if the tag and/or seal have been tampered. In such cases, the Owner will return the purchased Product to the sender, charging the shipping costs to the sender.

Pre-order Instruction and conditions

When a product has been expressly indicated as a Product available with pre-order*, we ask you, before confirming the transaction and payment in your cart, to pay particular attention and to consult our sales conditions regarding the Pre-order.[/vc_column_text]

Question Definition of the ``Product available with pre-order``

AnswerThe Products available with pre-order* are offered on maffei12.com before the date of their actual marketing or in the absence of stock, with the pre-order method. The Pre-ordered Products will be appropriately and clearly marked on the site.

Question How to confirm, modify and cancel the pre-order

AnswerA Pre-order involves the acceptance by the user of a waiting period before the product is shipped. The expected waiting period is communicated on the site or through a specific communication via e-mail. Users who have made a Pre-order will be informed, by e-mail, of any change regarding the dates, or in case of cancellation of their Pre-order. By sending an e-mail to info@maffei12.com, a user can, at any time and free of charge, cancel his Pre-order, before the product in question has been sent.

Question When will the Pre-order payment be charged?

AnswerPayment will be requested at the time of the Pre-order. In the event that the owner cancels a Pre-order, the customer will be reimbursed for each amount paid in relation to the Pre-Order canceled. The customer will not be granted any further compensation following the cancellation of the Pre-order.

Question Can I make a Pre-order for a customized product if I can't find the right size?

AnswerFor sizes other than those offered on our site, and for garments made at the customer’s request, we are happy to listen to your needs. The feasibility and the relative time for the realization, as well as the price and method of payment will be agreed with our Customer service. We kindly ask our customers to call us at +39 3407173530 (also via WhatsApp) or send us an email to info@maffei12.com.

Size Guide - Dog couture

Select your dog’s breed (or similar) and you will find the recommended size:

[dropdown]
[dropdown-option]Dog breed[/dropdown-option]
[dropdown-option value=”option1″]Beagle[/dropdown-option]
[dropdown-option value=”option2″]Cavalier King[/dropdown-option]
[dropdown-option value=”option3″]Chihuahua[/dropdown-option]
[dropdown-option value=”option4″]Cocker Spaniel[/dropdown-option]
[dropdown-option value=”option5″]Cocker Spaniel – Miniature[/dropdown-option]
[dropdown-option value=”option6″]Dachshund[/dropdown-option]
[dropdown-option value=”option7″]Dachshund – Miniature[/dropdown-option]
[dropdown-option value=”option8″]Fox Terrier[/dropdown-option]
[dropdown-option value=”option9″]French Bulldog[/dropdown-option]
[dropdown-option value=”option10″]Jack Russell Terrier[/dropdown-option]
[dropdown-option value=”option11″]Maltese[/dropdown-option]
[dropdown-option value=”option12″]Maltese Toy[/dropdown-option]
[dropdown-option value=”option13″]Pekingese[/dropdown-option]
[dropdown-option value=”option14″]Pinscher[/dropdown-option]
[dropdown-option value=”option15″]Poddle – Miniature[/dropdown-option]
[dropdown-option value=”option16″]Poddle – Toy[/dropdown-option]
[dropdown-option value=”option17″]Poddle – Middle[/dropdown-option]
[dropdown-option value=”option18″]Poddle – Standard[/dropdown-option]
[dropdown-option value=”option19″]Pomeranian[/dropdown-option]
[dropdown-option value=”option20″]Pug[/dropdown-option]
[dropdown-option value=”option21″]Schnauzer – Miniature[/dropdown-option]
[dropdown-option value=”option22″]Schnauzer – Standard[/dropdown-option]
[dropdown-option value=”option23″]Schnauzer – Giant[/dropdown-option]
[dropdown-option value=”option24″]Shih Tzu[/dropdown-option]
[dropdown-option value=”option25″]West Highland Terrier[/dropdown-option]
[dropdown-option value=”option26″]Yorkshire Terrier[/dropdown-option]
[/dropdown]

[dropdown-content value=”option1″]

[/dropdown-content]

[dropdown-content value=”option2″]

[/dropdown-content]

[dropdown-content value=”option3″]

[/dropdown-content]

[dropdown-content value=”option4″]

[/dropdown-content]

[dropdown-content value=”option5″]

[/dropdown-content]

[dropdown-content value=”option6″]

o

[/dropdown-content]

[dropdown-content value=”option7″]

[/dropdown-content]

[dropdown-content value=”option8″]

[/dropdown-content]

[dropdown-content value=”option9″]

[/dropdown-content]

[dropdown-content value=”option10″]

[/dropdown-content]

[dropdown-content value=”option11″]

[/dropdown-content]

[dropdown-content value=”option12″]

[/dropdown-content]

[dropdown-content value=”option13″]

[/dropdown-content]

[dropdown-content value=”option14″]

[/dropdown-content]

[dropdown-content value=”option15″]

o

[/dropdown-content]

[dropdown-content value=”option16″]

[/dropdown-content]

[dropdown-content value=”option16″]

[/dropdown-content]

[dropdown-content value=”option18″]

[/dropdown-content]

[dropdown-content value=”option19″]

[/dropdown-content]

[dropdown-content value=”option20″]

[/dropdown-content]

[dropdown-content value=”option21″]

[/dropdown-content]

[dropdown-content value=”option22″]

[/dropdown-content]

[dropdown-content value=”option23″]

[/dropdown-content]

[dropdown-content value=”option24″]

[/dropdown-content]

[dropdown-content value=”option25″]

[/dropdown-content]

[dropdown-content value=”option26″]

[/dropdown-content]

The size suggested here is indicative, referring to adulthood and the common size of the selected breed.
To find the most suitable size, we advise you to take the measurements of your dog according to the instructions and compare them with those corresponding to the sizes concerned.

Considering the soft fit of Maffei 12 Milano garments, the shirt adapts to small differences in size.
If a size is not available or for any doubt, please call us at the number +39 3755852968 (also via WhatsApp)

Back: the length from the base of the neck to the attachment of the tail
Chest: the circumference at the most prominent point behind the front legs
Neck: the circumference at the base of the neck

guida alle taglie | Maffei12 Milano

Compare the measurements:

XS
S
M
L
XL
XXL
XXXL

XS

XS – Short (size 25)
Length: 25 cm
Chest: 28 cm
Neck: 22 cm

Breeds of reference:
Chihuahua
Yorkshire Terrier
Pomeranian

XS – Long (size 27)
Length: 27 cm
Chest: 30 cm
Neck: 23 cm

S

S – Short (size 30)
Length: 30 cm
Chest: 32 cm
Neck: 24 cm

Breeds of reference:
Maltese Toy
Shih Tzu
Pinscher

S – Long (size 33)
Length: 33 cm
Chest: 34 cm
Neck: 26 cm

Breeds of reference:
Miniature Dachshund
French Bulldog
Pug
Toy Poodle

M

M (size 36)
Length: 36 cm
Chest: 36 cm
Neck: 28 cm

Breeds of reference:
Maltese
Pekingese
Fox Terrier
Miniature Poodle
West Highland Terrier

L

L (size 39)
Length: 39 cm
Chest: 38 cm
Neck: 30 cm

Breeds of reference:
Dachshund
Cavalier King
Jack Russell Terrier
Miniature Poddle
Miniature Schnauzer

XL

XL (size 43)
Length: 43 cm
Chest: 40 cm
Neck: 32 cm

Breeds of reference:
Dachshund
Miniature Cocker Spaniel

XXL

XXL (size 45)
Length: 45 cm
Chest: 56 cm
Neck: 44 cm

Breeds of reference:
Cocker Spaniel
Poddle Middle
Standard Schnauzer

XXXL

XXXL (size 47)
Length: 47 cm
Chest: 58 cm
Neck: 46 cm

Breeds of reference:
Beagle
Giant Schnauzer
Standard Poodle

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